Measure This! Customer Service KPIs

Successful software companies understand that their ecommerce customers keep their business afloat and also provide opportunities to improve many aspects of their offering – from marketing efforts to checkout process...

August Ecommerce Digest

In August, we wrote about customer service toolkits, the future of the software market, and how to effectively kill conversions in the checkout process. For our ecommerce digest this month, we...

April Ecommerce Digest

This month we focused on trends in mobile apps, the Asian ecommerce market, customer service KPIs and the ever controversial “death” of software. We’ll continue these topics in our ecommerce digest,...

Ecommerce Eye Candy – B2B Marketing [Infographic]

We all want to let the whole world know about our product offerings and value to customers and potential customers. But what are the best...

We all want to let the whole world know about our product offerings and value to customers and potential customers. But what are the best ways for marketers to go...

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