Online survey software provider leverages cleverbridge’s ecommerce solutions to transition to a subscription business model and sell seamlessly around the world
cleverbridge, a provider of global ecommerce, billing and payment solutions, announces Survio has selected cleverbridge to transition to a subscription business model and drive global online revenue for its online survey service. Survio will leverage cleverbridge’s cloud-based ecommerce platform to manage and sell monthly, yearly and biennial subscriptions of its three tiered pricing packages (Personal, Business and Elite).
As Survio continued to grow globally, it realized that customers not only wanted more payment options, but a better online shopping experience beyond its current in-house ecommerce capabilities. The company looked to improve the global customer experience with more checkout languages, currencies and payment methods, and transition to a subscription business model. Survio sought an ecommerce solution provider that could not only support its pricing model and provide an optimized online customer experience for its customer base — but one that delivered unrivaled global results with a highly localized online experience. After testing and evaluation, Survio selected cleverbridge due to the organization’s market leadership, comprehensive global payment capabilities, proven subscription expertise, and ongoing success management to support sales goals.
“With this project, we not only wanted to implement a subscription business model, but also provide our global customer base with the best possible online experience to reduce payment declines and maximize conversions and renewals,” said Ondřej Coufalík, CEO, Survio. “cleverbridge delivered all of that and more right out of the box with a simple integration – allowing us more time to focus on our customers and product. They not only delivered a better global online experience – which immediately led to an increase in credit card acceptance and conversions – but have continued to provide ongoing analysis, guidance and testing to help us grow and serve our customers.”
“We are excited to work with Survio to help them take their global online customer experience to the next level and maximize their online revenue,” said Christian Blume, CEO, cleverbridge. “In the hyper-competitive global commerce market, digital businesses must constantly be evolving in order to keep up with the new ways customers prefer to shop for and access offerings. Survio’s selection of our ecommerce solutions validates this point and underlines their commitment to delivering valuable experiences to their customers.”
To learn more about cleverbridge, please visit www.cleverbridge.com/corporate/grow-recurring-revenue-video.