Online computer repair solutions provider reduces customer payment declines and refunds, and maximizes conversions with cleverbridge’s ecommerce solutions
cleverbridge, a provider of global ecommerce, billing and payment solutions, announces its client Reimage reduced payment declines and refunds, and maximized customer conversions with cleverbridge’s solutions. A cleverbridge client since 2016, Reimage leverages cleverbridge’s all-in-one ecommerce, billing and payment solutions to drive global online revenue for its online computer repair solutions.
As Reimage continued to grow globally, it experienced limitations with its current payment processors when it came to increasing revenue and expanding into new regions. The company sought a global ecommerce partner that would not only improve the online customer experience and maximize revenue with more checkout languages, currencies and payment methods, but one that has a low total cost of ownership. After extensive evaluation, including head-to-head conversion testing with various providers, Reimage selected cleverbridge due to the organization’s market leadership, comprehensive global payment capabilities, proven optimization expertise, and ongoing success management to support sales goals.
“Our main goal with this project was to provide our global customer base with the best possible online experience to maximize conversions and reduce payment declines. cleverbridge offered that and more with a simple integration,” said Steve Clish, CMO, Reimage. “While some of its competitors’ pricing seemed more appealing at first glance, cleverbridge provided us a complete global ecommerce solution that out-converted competitors and gave us the highest ROI. With their innovative shopping cart designs, endless optimization experience, and ongoing analysis, guidance and testing to help us grow and serve our customers, cleverbridge is the best in the industry at delivering real results for global software companies.”
“We are excited to work with Reimage to help them take their global online customer experience to the next level and maximize their online revenue,” said Christian Blume, CEO, cleverbridge. “In the hyper-competitive global commerce market, digital businesses must constantly be evolving in order to keep up with the new ways customers prefer to shop for and access offerings. Reimage’s selection of our ecommerce solutions validates this point and underlines their commitment to delivering valuable experiences to their customers.”
To learn more about cleverbridge, please visit www.cleverbridge.com/corporate/grow-recurring-revenue-video.