Evaluation based on customer satisfaction and market presence
cleverbridge, a global full-service ecommerce provider for software and cloud companies, announces the company has been named a “High Performer” in the G2 Crowd Grid℠ for Ecommerce Platforms. cleverbridge is featured in the report that assesses ecommerce providers relative to customer satisfaction (based on user reviews) and market presence (based on market share, vendor size, and social impact).
G2 Crowd evaluates products and vendors based on ratings and reviews gathered from its user community, as well as data aggregated from online sources and social networks. It applies a unique, patent-pending algorithm to this data to calculate the product strength and vendor market presence scores in real time. cleverbridge has been named a High Performer based on receiving a high customer satisfaction score, with 93 percent of users rating the company 4 or 5 stars and 86 percent of users believing cleverbridge is headed in the right direction.
According to the G2 Crowd Grid, “cleverbridge earned glowing comments from its reviewers for its attitude towards its clients and its excellent support services. In addition to an account management team offering individual support to clients and a strong customer service model, reviewers applauded its clean interface, customizable cart design and fast load times. Users described it as a turnkey solution, and liked that it has the option to track demographic, conversion and revenue from various marketing campaigns. cleverbridge users liked its clean API and appreciated that it was able to manage everything involved with the ecommerce process, including banking and task functions.”
“With the rating being largely based on client reviews, we consider our positioning as a ‘High Performer’ in the G2 Crowd Grid further validation of our successful track record in delivering online global sales results for clients,” said Christian Blume, CEO, cleverbridge. “As digital service companies continue to tap into the benefits of cloud-based delivery models and recurring revenue streams with subscriptions, we believe with our continued innovation and focus on client success we will be continue to be the ideal ecommerce choice.”
cleverbridge was also recently identified as a “Leader” in the IDC MarketScape: Worldwide Digital Commerce Applications 2014 Vendor Assessment. The IDC MarketScape assessed digital commerce application vendors relative to the criteria and factors expected to be the most influential for success in the market in both the short and long term.
The G2 Crowd Grid for Ecommerce Platforms is available online at www.g2crowd.com/categories/e-commerce-platform. To learn more about cleverbridge, please contact email@example.com or visit www.cleverbridge.com.
About G2 Crowd, Inc.
G2 Crowd is business software reviews and ratings to drive better purchasing decisions. Technology buyers, investors, and analysts use the site to compare and select the best software based on peer reviews and social data. For more information, go to www.G2Crowd.com.