SaaStr Annual 2018 Recap
The cleverbridge team just returned from the SaaStr Annual and I’d like to pen a few of my thoughts while they’re still fresh in my mind. If you’re not familiar...
Three SaaStr Annual 2018 Sessions You Must Not Miss
SaaStr Annual 2018 is upon us! The SaaS community’s event of the year is packed with dozens of talks and workshops – but which ones are truly essential? Here’s my rundown...
Grow Customer CLV This Holiday Season (And the Next One, Too … )
There are lots of ways to increase CLV even with the expectation of holiday discounts. The important thing is you avoid devaluing your solution in the long term!
What Are Some of the Hidden Costs of Billing and Payments?
If your website has significant cross-border traffic, but conversion rates for those traffic sources are low, it’s time to focus on monetizing that international traffic. But to do that effectively...
APIs — The Conductors of Your Business Orchestra
Don't waste time and valuable resources shuttling between your business systems. Not only is that expensive and error-prone, it can lead to a less profitable business altogether. Employing the right APIs means having a coordinated business.
The Difficulty of Being a Merchant of Record
To effectively and securely collect payments, you must, among many other things, open up merchant accounts, put payment gateways in place, manage contracts with global payment service providers, comply with PCI DSS, and abide by global taxation requirements.
Four Tactics To Increase Retention and Reduce Churn
When it comes to reducing churn, identify your most valuable customers and ensure they are getting the benefits that drove them to sign up in the first place.
Evaluating Commerce Solutions: Full-Service Solutions
This post concludes our look at different types of commerce solutions by exploring the pros and cons of full-service commerce solutions. The first two posts in our Evaluating Commerce Solutions series...
Evaluating Commerce Solutions: Subscription Management Tools
While many subscription commerce/billing platforms are great if you offer a complex or high volume subscription product, or are looking for quick time-to-market, the challenge some companies discover is that most of these solutions only support a fraction of the capabilities that your business might require.
Evaluating Commerce Solutions: Billing and Payment Tools
With an array of options, it can be easy to get locked into a provider that doesn’t meet your company’s specific requirements. Or, even worse, the wrong solution becomes a limiting factor in responding to future shifts in products/services, pricing or market opportunities.