Optimized customer experience
Global risk mitigation
Stay in line with regulations for taxation, data privacy and security as you sell in international markets. We’ll correctly calculate, collect and remit all local taxes on your behalf while ensuring compliance with global legislation for data privacy and security.
Focus on your core business and keep control over what matters. Our team works as an extension of yours right from the start, providing global commerce expertise and success services for fraud prevention, customer support, affiliates, email marketing and more.
Manage all aspects of your subscription program.
Effortlessly manage plans and pricing, promotions, automated or manual renewal processes, and free trials and freemium offers – plus all of your customers’ preferred languages, currencies and payment methods.
Understand your business drivers on a global basis.
Monitor key commerce metrics like churn rate, trial conversion rate, upgrades/downgrades and customer lifetime value. Then derive meaningful data by segmenting reports by plan, product type, demographics, region and customer behavior.
Provide the localized experience that your customers expect.
Our platform addresses regional differences, calculates applicable taxes and lets you define market-specific pricing. Using GeoIP technology, we automatically display content based on location, providing the optimal online experience for each customer.
Power your business by empowering your customers.
We enable your customers to make common end user account changes – like updating personal data, upgrading or downgrading plans, accessing purchase history, and managing renewals – which dramatically decreases customer contact rates.
Know exactly who to bill, for how much & via which payment method.
Consumers and business customers require different pricing and billing models, but they all expect an effortless “B2B-like” experience. Our flexible platform makes it easy to configure and manage the right billing scenarios for your customers.
Reduce the complexities of payment processing.
From securely and accurately collecting payments, managing relationships with global payment service providers and defending against chargebacks, we make sure you have the highest possible acceptance rate for recurring billing events.
We’re excited about doubling our online sales last year and are targeting even bigger growth this year. With cleverbridge, we’ve already put the models in place so that scaling our online sales to bigger volumes is fairly simple.
Jim Schuchart, Vice President
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