Customer Support

Attention: cleverbridge does not offer technical support for any products. For any content or technical-related questions, please contact Scrapbook MAX! directly.

If you are missing the license key, activation code, software key or download link for your purchased product, please visit our purchase lookup page to look up your order.Our Customer Support offers you support in English, French, German, Italian, Japanese, Spanish and Portuguese.

USA

Email:Click here
Phone:+1-866-522-6855
(Intl.: +1-312-376-1733)
Service hours:

Monday - Friday: 8:00 AM - 8:00 PM (CST)
Saturday: 9:00 AM - 4:00 PM (CST)
Sunday: 10:00 AM - 3:00 PM (CST)

Service hours according to time zone EST:
Monday - Friday: 9:00 AM - 9:00 PM
Saturday: 10:00 AM - 5:00 PM
Sunday: 10:00 AM - 3:00 PM

Fax:+1-312-376-1854
Address:cleverbridge
350 N Clark
Suite 700
Chicago, IL 60654
USA

United Kingdom

Email:Click here
Phone:0800 8620377 (UK freephone number)
Service hours:

Monday - Friday: 7:00 AM - 6:00 PM (GMT)
Saturday: 8:00 AM - 3:00 PM (GMT)
Sunday: 9:00 AM - 2:00 PM (GMT)

Service hours according to time zone EST:
Monday - Friday: 2:00 AM - 1:00 PM
Saturday: 3:00 AM - 10:00 AM
Sunday: 9:00 AM - 2:00 PM

Germany

Email:Click here
Phone:+49 221 - 222 45 - 45
Service hours:

Monday - Friday: 8:00 AM - 7:00 PM (CET)
Saturday: 9:00 AM - 4:00 PM (CET)
Sunday: 10:00 AM - 3:00 PM (CET)

Service hours according to time zone EST:
Monday - Friday: 2:00 AM - 1:00 PM
Saturday: 3:00 AM - 10:00 AM
Sunday: 10:00 AM - 3:00 PM

Fax:+49 221 - 222 45 - 40
Address:cleverbridge AG
Gereonstr. 43-65
50670 Cologne
Germany

Japan

Email:Click here
Phone:+81 3-6869-9900 (Japanese only)
Service hours:

Monday - Friday: 9:00 AM - 6:00 PM (JST)
Saturday: 9:00 AM - 4:00 PM (JST)
(closed on Sundays and national holidays)

Service hours according to time zone EST:
Monday - Friday: 7:00 PM - 4:00 AM
Saturday: 7:00 PM - 2:00 AM
(closed on Sundays and national holidays)

Note: Security or privacy issues should be addressed to our privacy department.