The Hidden Costs of Subscription Billing

It's easy to overlook important costs when comparing in-house and outsourced subscription billing solutions. In order to determine your true costs, you need a full cost breakdown and clear visibility into everything that global subscription billing entails.

User Experience — The Unsubscribe Process

No one wants to see subscribers churning away. Instead of desperately trying to hang on to a customer like some overly obsessed spurned lover, once a customer decides they want to part ways from you, you should make that separation as painless as possible.

Will the EU Clean Up Online Cross-Border Commerce?

Reporting on the European Commission's proposals for cleaning up cross-border online commerce. Though their changes are not yet implemented, it's clear simplifying EU contract rules and making consumer protection universal would go a long way to unleashing EU online cross-border commerce.

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