Customer Support

Attention: cleverbridge does not offer technical support for any products. For any content or technical-related questions, please contact the manufacturer of the product directly.

If you are missing the license key, activation code, software key or download link for your purchased product, please visit our purchase lookup page to look up your order.

If you would like to submit an order or have a question about an order you have already placed, please complete our easy-to-use online form or contact us via phone, fax or email:

USA

Email:cs@cleverbridge.com
Phone:+1-866-522-6855
(Intl.: +1-312-922-8693)
Service hours:

Monday - Friday: 8:00 AM - 8:00 PM (CST)
Saturday: 9:00 AM - 4:00 PM (CST)
Sunday: 10:00 AM - 3:00 PM (CST)

Service hours according to time zone EST:
Monday - Friday: 9:00 AM - 9:00 PM
Saturday: 10:00 AM - 5:00 PM
Sunday: 11:00 AM - 4:00 PM

Fax:+1-312-263-7632
Address:cleverbridge
350 N Clark
Suite 700
Chicago, IL 60654
USA

United Kingdom

Email:cs@cleverbridge.com
Phone:0800 8620377 (UK freephone number)
Service hours:

Monday - Friday: 7:00 AM - 6:00 PM (GMT)
Saturday: 8:00 AM - 3:00 PM (GMT)
Sunday: 9:00 AM - 2:00 PM (GMT)

Service hours according to time zone EST:
Monday - Friday: 3:00 AM - 2:00 PM
Saturday: 4:00 AM - 11:00 AM
Sunday: 5:00 AM - 10:00 AM

Germany

Email:cs@cleverbridge.com
Phone:+49 221 - 222 45 - 45
Service hours:

Monday - Friday: 8:00 AM - 7:00 PM (CET)
Saturday: 9:00 AM - 4:00 PM (CET)
Sunday: 10:00 AM - 3:00 PM (CET)

Service hours according to time zone EST:
Monday - Friday: 3:00 AM - 2:00 PM
Saturday: 4:00 AM - 11:00 AM
Sunday: 5:00 AM - 10:00 AM

Fax:+49 221 - 222 45 - 40
Address:cleverbridge AG
Brabanter Str. 2-4
50674 Cologne
Germany

Japan

Email:cs@cleverbridge.com
Phone:+81 120 965227
Service hours:

Monday - Friday: 9:00 AM - 6:00 PM (JST)
Saturday: 9:00 AM - 4:00 PM (JST)

Service hours according to time zone EST:
Monday - Friday: 8:00 PM - 5:00 AM
Saturday: 8:00 PM - 3:00 AM

Note: Security or privacy issues should be addressed to our privacy department.